FOLOUP AI PHONE ANSWERING
AI phone answering that connects the call to the next step.
When the team is with a customer or the shop is closed, Folo can answer calls on a dedicated Foloup number. It collects the service need, books or changes an appointment against available capacity, gives guidance from your approved price list and transfers to staff when needed. SKAIA provides consultation and setup for Calgary service businesses, starting with auto repair and auto glass shops.
Discuss one workflow and a measured pilot →What a caller can do
Ask about an approved service or listed price, request an appointment, move an existing booking or ask for a person. English and Korean are supported. A service that needs an inspection is handed to staff or offered an inspection appointment; the assistant does not diagnose a vehicle or invent a repair price.
A dedicated number, not an assumed connection to your current line
AI phone answering receives live calls on a dedicated Foloup number. Your existing shop line is a separate channel. Missed-call text back sends a text after a call is missed and depends on usable events from your phone provider. Forwarding, existing-number use and other integrations must be checked before you publish the number or change your phone setup.
Phone answering starts on Growth at CAD 597 per month
AI phone answering is included on Growth, Pro and Enterprise, not Starter. Growth is CAD 597/month per organization and Pro is CAD 897/month; Enterprise is quoted individually. The 30-day pilot is CAD 1,500. Setup, activation, credits, usage limits and channel charges are confirmed before activation. The monthly subscription and the pilot are separate charges.
What happens after the call
The call record and summary connect to the customer record so staff can see the request and next action. SMS confirmation, estimate follow-up and return-visit work can continue in the same workflow when configured. Test that a real appointment, staff handoff and follow-up are delivered before treating a demonstration as a working installation.
Built for an appointment-based service workflow
Begin with one service type, one calendar and a named person for exceptions. A Calgary auto repair shop may start with service bookings; an auto glass shop may start with windshield quote requests that require staff review. Your business keeps its operating decisions, service judgement and approved policies.
A pilot workflow to verify
- Review one missed-call or booking workflow with SKAIA.
- Confirm the dedicated number, greeting, caller disclosure, business hours and staff transfer rules.
- Load approved services and prices; configure service duration and real calendar capacity.
- Test a new booking, reschedule, listed price, unlisted service, staff transfer and English/Korean call.
- Measure calls answered, confirmed bookings, successful transfers and unresolved requests against the agreed baseline.
Scope and deployment limits
- Pilot-stage delivery: the individual installation must be tested before customer use.
- 24/7 describes the assistant on its configured number; it does not mean the shop or SKAIA staff are open 24 hours.
- No diagnosis, guaranteed booking increase or universal CRM/POS integration is promised.
- Caller privacy, recording notices and access rules are configured for the business before launch.
Questions before you start
Can Foloup answer my existing business phone number?
The published offering answers a dedicated Foloup number. Do not assume your existing number or provider is connected. Confirm any forwarding or number change with SKAIA before changing your phone setup.
Does the CAD 297 Starter plan include AI phone answering?
No. AI phone answering starts on Growth at CAD 597/month per organization. Pilot, activation and usage terms are separate and must be confirmed before purchase.
Can it book and reschedule auto repair appointments?
Yes, within the services, durations and available calendar capacity configured for that business. New bookings, changes and exceptions are tested with your team before launch.
Can I compare it with other AI receptionists?
Yes. Use the dated Calgary AI phone answering comparison and check number setup, booking, staff transfer, language, pricing and integration evidence for each provider.
Related workflows and implementation sources
Compare Foloup plans: AI phone answering starts on Growth →How Work Calendar checks capacity before booking →Auto glass: missed-call text back and windshield quote intake →Operating playbooks and product sources
AI phone answering: dedicated number, booking and staff handoff →The 30-day Foloup pilot: scope, baseline and decision →Channel and integration scope →Current Foloup product description →This page makes no measured-result claim. Provider compatibility, workflow delivery and outcomes are checked in the individual pilot.